When you opt-in to the service and create an account, we will send you a welcome SMS message. This message includes app download links for both iOS and Android platforms, the customer care contact information (support@homebase360.io), and instructions on how to opt-out of these messages. In addition, you may receive account-related notifications, such as usage updates indicating when you're nearing your monthly email limit or encountering potential payment failures. Please note, message frequency varies based on account activity, and message and data rates may apply.
You can cancel the SMS service at any time. Just text "STOP" in your reply. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you can text "START" and we will turn your notifications back on.
If at any time you forget what keywords are supported, just text "HELP" in you reply. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
We respect your privacy and the trust you place in us when you provide your mobile number. We will not sell, share, or rent your mobile number to third parties. Your mobile number will be used exclusively for the purpose of sending account-related notifications and app download links from Homebase360 via SMS.
The frequency of message delivery may vary and is largely dependent on user account activity. As part of our service, we provide account-related notifications and app download links. These messages may be triggered by specific actions such as account creation, changes in account status, updates to our terms and conditions, and similar scenarios.
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this service, you can send an email to support@homebase360.io.
The text messaging service provided by Homebase360 is supplied 'as is' and without warranties. While we endeavor to ensure the service is timely and accurate, we cannot guarantee that it will always function without disruptions, delays or imperfections. Homebase360 is not liable for any messages that you may fail to receive, or any disruptions or delays in the service as a result of any problem, technical or otherwise, with your wireless carrier, any system, server or network, or any other act beyond our control. Moreover, Homebase360 is not responsible for any charges that may be incurred by you from your mobile carrier as a result of our services.
We take privacy seriously. Please visit our Privacy Policy to learn how we collect and use personal information.